DELIVERY & RETURNS

I post all orders out using Royal Mail 2nd Class £2.99

I DONT CURRENTLY POST OUTSIDE OF THE UK BUT HOPEFULLY SOMETHING I WILL LOOK INTO IN THE NEAR FUTURE

When you place your order you will receive a confirmation email and then another one once I have shipped your order.

The confirmation email will come from shelly@onegreenplanet . Just in case you get that email and you are confused by the address :) 



If you place an order for items not in stock I will email you to let you know when its back in stock and when to expect that item. if its part of an order that I will post the whole order once I have all the items in stock.

PLEASE EMAIL ME IF YOU HAVE A QUESTION :)

onecleanshop@outlook.com

If for any reason you are unhappy with any items. Send me a message so I can try and help. Please keep everything in its packaging and return it to me.

SHELLY BOLLON

2 Park cottage, Paddock House Lane, Sicklinghall , Wetherby LS22 4BW



Once I have received your return I will refund you (excluding delivery cost) and email you confirmation. Please send your return back tracked and keep proof of postage as I cannot take responsibility for Items lost in the post.

Thank you

Shelly x